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CCCOnline has over 20 years of experience offering online courses to the 13 CCCS colleges (and one in Montana!), as well as a full team of distance learning experts, and we can quickly scale our services to provide excellent assistance to your students and instructors. If you don’t see a service described below, just ask and we can discuss your needs.
To contact CCCOnline, fill out the Online and Remote Instruction Help Request form.
CCCOnline 24x7 Support Center
D2L, Banner, Portal, email, and other technical assistance
24x7 Toll-Free Number: 888-800-9198
Self-Service Help Desk: http://help.cccs.edu/
CCCOnline has over 450 qualified instructors who are specially trained in online and distance education. If a college needs an instructor to back-fill or team-teach a course, let us know.
Need a course developed for online that CCCOnline doesn’t teach? Contact us. We can work together to brainstorm options.
CCCOnline has placed all of its 234 courses in the CCCS Learning Object Repository. The loading of courses will be prioritized based on enrollment (highest enrollment courses first) and those courses with the fewest external licenses to be reviewed. Each course will be accompanied with a disclaimer that some licensed material such as publisher content, library resources, and media files that are licensed for CCCOnline use only, should be removed or purchased before loading into a college’s D2L instance.
CCCS Learning Object Repository and OER Assistance
CCCOnline can provide on-demand training and webinars focused on the CCCS Learning Object Repository and Open Educational Resources.
CCCOnline and a few of the CCCS colleges offer tutoring services to students taking online classes. The service is 24×7 and web-based through TutorMe. Check with your Department Chair or Dean to see if your college has contracted with TutorMe. With TutorMe, students:
- Will be matched with a tutor that is right for them
- Will receive one-on-one help
- Can save their favorite tutors and come back to them again and again
- Can receive help with writing essays, citations, and proofreading
If your college is interested in leveraging the TutorMe web-based services, please contact CCCOnline.
The CCCOnline Library can offer student and/or instructor facing tutorials and webinars focused on information literacy and research assistance. If a college wants to have access to CCCOnline’s database, please contact us.
Although this toolkit was developed with CCCS colleges in mind, colleges may share these resources with your partner high schools delivering concurrent enrollment courses.
Instruction Design Consultation
CCCOnline has a team of Instructional Designers, eLearning Technologists, Academic Technologists, and course development vendors. Contact us if you need assistance.
CCCOnline Student Affairs
Toll-free Number: 844-878-2764, Monday – Friday, 8:00 a.m. – 5:00 p.m. MT
CCCS Academic Technology Support
For support with academic technology, such as WebEx, D2L, Yuja, etc.