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To request assistance from AT Support please fill out the form below.  After submitting your request, someone from the Academic Technology (AT) team will work on the request.  You should receive confirmation and updates through e-mail.  If you don't receive any e-mail communication within 48 hours, please contact at-support@ccconline.

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formNameATSupport


SubmitATSupportThank you, your help request has been submitted.trueINLINE


serviceChoose a Servicefalse[LmsSupport=LMS Support|DigitalAccessibility=Digital Accessibility|DigitalIntegrations=Digital Integrations|MiddlewareSupport=Middleware Support|SupportDesk=24x7 Support Desk|DupeSupport=Dupe Support|SoftwareSupport=Software Support|]id;falseselecttrue

CategoryChoose a Categoryfalse[Sharepoint=Sharepoint|Jira=Jira|Other=Other|Inquiry=Inquiry|DigitalAccessibilityAssessment=Digital Accessibility Assessment|Pearson=Pearson|McGrawHill=McGraw Hill|ErrorWithDupe=Error With A Dupe|Assignments=Assignments|LabKit=Lab Kit|Enrollments=Enrollment(s)|Respondus=Respondus|SoftChalk=SoftChalk|RequestCoaching=Request Coaching for Agent|StudentContactForSupport=Student Contact for Support|LMSNameCorrection=LMS Name Correction|AnnouncementsNews=Announcements/News|ConfigVariableBrowser=Config Variable Browser|CourseContent=Course Content|CourseCreation=Course Creation|DataHub=Data Hub|Discussions=Discussions|ExternalLearningTools=External Learning Tools|Grades=Grades|HomepagesNavigation=Homepages and Navigation|Quizzes=Quizzes|StudentSuccessSystem=Student Success System|UserRolesPermissions=User Roles and Permissions|Lynda=Lynda.com|TurnItIn=TurnItIn|Cengage=Cengage|VitalSource=Vital Source|Lumen=Lumen|NROC=NROC|Examity=Examity|Wiley=Wiley|WWNorton=WW Norton|Labyrinth=Labyrinth|HOL=HOL|Yuja=Yuja|FilmsOnDemand=Films on Demand|BrainFuse=BrainFuse|EvaluationKit=EvaluationKit|Training=Training|Users=User(s)|Courses=Course(s)|CheckStudentSubmissionsAttendanceGrades=Check Student, Submissions, Attendance or Grades|LOR=LOR|GradeLoad=Grade Load|]id;falseselecttrue

FirstNameYour First Nametexttrue

LastNameYour Last Nametexttrue

EmailContactYour Work E-mail Addresstexttrue

DescriptionDescriptionProvide all the relevant information in the description.  If needed, provide the URL of website, S-number(s) and course(s) affected by this issue. Any missing information will delay resolving this issue.textareatrue

AttachmentsUpload AttachmentstrueBrowse, then select a single file, or multiple files (maximum of 4) using the CTRL Key (or Command Key for Mac)file




service:ApplicationSupportCategoryCategory:Jira OR Category:Sharepoint OR Category:Other OR Category:LORApply Filter on a fieldtrueservice

service:LmsSupportCategoryCategory:Assignments OR Category:Other OR Category:LMSNameCorrection OR Category:AnnouncementsNews OR Category:ConfigVariableBrowser OR Category:CourseContent OR Category:CourseCreation OR Category:DataHub OR Category:Discussions OR Category:Enrollments OR Category:ExternalLearningTools OR Category:Grades OR Category:HomepagesNavigation OR Category:Quizzes OR Category:StudentSuccessSystem OR Category:UserRolesPermissions OR Category:CheckStudentSubmissionsAttendanceGradesApply Filter on a fieldtrueservice

service:DigitalIntegrationsCategoryCategory:Pearson OR Category:McGrawHill OR Category:Other OR Category:Cengage OR Category:VitalSource OR Category:Lumen OR Category:NROC OR Category:Examity OR Category:Wiley OR Category:WWNorton OR Category:Labyrinth OR Category:HOL OR Category:Yuja OR Category:FilmsOnDemand OR Category:BrainFuse OR Category:EvaluationKit OR Category:TurnItInApply Filter on a fieldtrueservice

service:DupeSupportCategoryCategory:ErrorWithDupe OR Category:OtherApply Filter on a fieldtrueservice

service:MiddlewareSupportCategoryCategory:Enrollments OR Category:Other OR Category:Training OR Category:Users OR Category:Courses OR Category:LabKit OR Category:GradeLoadApply Filter on a fieldtrueservice


service:SoftwareSupportCategoryCategory:Respondus OR Category:SoftChalk OR Category:Other OR Category:Lynda OR Category:Jira OR Category:Sharepoint OR Category:Other OR Category:LORApply Filter on a fieldtrueservice

service:SupportDeskCategoryCategory:RequestCoaching OR Category:Other OR Category:StudentContactForSupportApply Filter on a fieldtrueservice


service:DigitalAccessibilityCategoryCategory:DigitalAccessibilityAssessment OR Category:OtherApply Filter on a fieldtrueservice

service: Category, FirstName, LastName, EmailContact, Description, AttachmentsHide fieldservice

service:LmsSupport OR service:DigitalIntegrations OR service:ApplicationSupport OR service:DupeSupport OR service:InstructionalSupport OR service:MiddlewareSupport OR service:ProjectManagement OR service:SoftwareSupport OR service:SupportDesk OR service:DigitalAccessibilityCategory, FirstName, LastName, Description, EmailContact, AttachmentsShow fieldtrueservicetrue


Create JIRA IssueonCreated